Terms & Conditions

Upon delivery, the Customer acknowledges that they have inspected the Restroom Trailer and accept it as being in satisfactory working order and fit for its intended purpose. Acceptance of the unit constitutes confirmation that it meets the Customer’s needs at the time of delivery.

The Customer shall not make any additions, alterations, repairs, or modifications to the Restroom Trailer without prior written authorization from Otterly Fresh Restrooms LLC.

In the event the Restroom Trailer becomes damaged, unsafe, or otherwise inoperable during the rental period, the Customer agrees to immediately cease use and notify Otterly Fresh Restrooms LLC.
For service or emergencies, contact:
Andrew – 757-771-9307
Jessica – 757-848-3398 

The Customer is solely responsible for determining and preparing an appropriate location for placement of the Restroom Trailer. All quoted pricing is based on the assumption of unobstructed access and firm, level ground suitable for safe installation and operation. Restroom Trailers cannot be installed or safely operated on steep grades or unstable surfaces. Otterly Fresh Restrooms LLC reserves the right to decline or relocate installation if site conditions are deemed unsafe or unsuitable.

The Customer may not assign, transfer, sublease, or otherwise convey any rights or obligations under this Agreement, nor relinquish possession or control of the Restroom Trailer, without prior written consent from Otterly Fresh Restrooms LLC.

During the rental term, the Customer assumes full responsibility for the Restroom Trailer and agrees to bear the cost of repair or replacement resulting from theft, vandalism, fire, misuse, negligence, accidental damage, civil disturbance, or other similar causes. The Restroom Trailer must be returned in the same condition as delivered, excluding reasonable wear and tear from normal use.

Otterly Fresh Restrooms LLC shall not be held liable for failure or interruption of performance resulting from freezing temperatures, severe weather, natural events, utility interruptions, or any circumstances beyond its reasonable control.

All cancellations must be made in writing and shall not be effective unless and until received by the Company. The reservation fee is non-refundable under any circumstances.

In the event Client cancels after execution of the Rental Agreement, Client shall be liable for cancellation damages as follows:

• Fifty percent (50%) of the total contracted rental price if cancellation occurs more than thirty (30) days prior to the event date;
   
• Seventy-five percent (75%) of the total contracted rental price if cancellation occurs within thirty (30) days of the event date;
   
• One hundred percent (100%) of the total contracted rental price if cancellation occurs within seven (7) days of the event date.
   

The parties acknowledge and agree that these amounts constitute reasonable liquidated damages and are not a penalty, reflecting a fair estimate of losses incurred due to cancellation.